The Peer Support Specialist Wellness & Recovery Specialist is responsible for follow up on crisis call activities focused on the Wellness and Recovery for the Louisiana Crisis Hub callers.
How you will make an impact:
Identifies opportunities for engagement of callers and their families in forming a supportive, recovery network.
Acts as a resource for callers, their families and other community members on decision making and problem solving.
Initiates and maintains contact with assigned individuals and providers to determine member's response to services.
Follows up and supports callers who after an assessment, present with serious and/or urgent risk factors which reach the level of an agreed upon risk rating.
Follows up and supports callers who has mobile crisis had been dispatched, but the dispatch was canceled for any reason (person no longer present, person is sleeping, etc.)
Follows up and supports callers who presented to the emergency department (ED), but are discharged or leave before placement is found.
- Peer Support
- Corporate