NAMI HelpLine Information & Referral Specialists (Remote) – INTERNSHIPS

NAMI HelpLine is a free, nationwide peer-support service providing mental health information, resource referrals, empathy, and hope to over 75,000 people a year across the U.S. who are affected by mental health conditions and are in need of help. HelpLine Information and Resource Referral Specialists provide a vital service to the NAMI community by responding with empathy to inquiries by phone call and text, and by providing valuable information about mental health conditions, treatment options, NAMI education and support programs, and other mental health resources.

NAMI HelpLine offers a Teen & Young Adult HelpLine specialty service, which provides this population an opportunity to connect with other young people to receive support on issues that affect them and others in their age group. All Teen & Young Adult HelpLine Specialists receive specialized training; those who are between 20-30 years old are encouraged to participate.

NAMI HelpLine also offers a Spanish-language HelpLine specialty service, which provides Spanish-speaking help seekers an opportunity to receive support in Spanish on issues that affect them. All Spanish-language HelpLine Specialists receive specialized training, and those who are able to communicate fluently both verbally and in writing in Spanish are encouraged to participate.

NAMI HelpLine also offers a Family Caregiver HelpLine specialty service, which provides those who care for loved ones living with serious mental illness an opportunity to connect with other caregivers to receive support on issues that affect them. All Family Caregiver HelpLine Specialists receive specialized training, and those who have experience caregiving for loved ones living with serious mental illness are encouraged to participate.