Manager, Databases and IT

The Databases and IT Manager works closely with department leaders to define database requirements for, and implement solutions for Development (fundraising), Programs, MarComm, and Operations. These solutions will be implemented using our primary database/CRM, Salesforce, as well as a variety of other databases including our project management tool (ClickUp), digital asset management (Google Drive), and more. The Databases and IT Manager will need to comfortably edit and customize the Salesforce environment to support automations; provide training to transition and maintain our team’s ability to self-serve their needs to create reports and dashboards; maintain availability and performance of the our databases; ensure data accuracy and integrity; research, advise on, and activate new features; educate and support users, and more. Additionally, the Databases and IT Manager will need to help configure and support 3rd-party integrations with our databases (programming ability to build custom integrations is not expected.) This position reports to the VP of Technology and does not currently have any direct reports.