As part of the Operations team, the Information Technology (IT) intern will support the information technology infrastructure of the organization from databases (Salesforce & others) to helping implement, configure, and administrate new and existing technologies.
The IT Intern will work directly with the VP of Technology on a variety of projects driven by the organization’s strategic goals and different teams’ projects that implement these goals. The IT Intern will gain a deeper understanding of Salesforce, ClickUp (project management software), technology and information security, and additional technologies that underpin our organization. Some key responsibilities include: receiving and processing work requests for digital form creation and manipulation as well as automated response entry (syncing) with our CRM (Customer Relationship Management), Salesforce; creating reports and dashboards within our CRM; supporting an audit and cleanup of our databases; supporting the launch of our new project management software, ClickUp; supporting the re-launch and re-configuration of our digital asset management systems (DAMs); helping draft various policies and procedures for IT; and special projects as assigned. They will also have an opportunity to collaborate with members from across the entire organization.
- Health & Wellbeing
- Technology
- Nonprofit/NGO