Crisis Support Counselor

Trevor Volunteer Crisis Counselors go through a 40-hour online training over the course of 10 weeks that covers counseling skills, LGBTQ identity, the structure of a conversation on our crisis services, and relevant policies, procedures and protocols to prepare them to speak with young people in crisis who reach out on our free, confidential, and secure 24/7 services.

TrevorLifeline (Phone): Lifeline Volunteer Counselors are trained to answer calls from LGBTQ young people who reach out to our 24/7 phone Lifeline when they are feeling suicidal or need a safe, non-judgmental place to talk.
TrevorChat/TrevorText (Digital): Digital Volunteer Crisis Counselors are trained to answer chats and texts from LGBTQ young people who reach out about issues such as coming out, LGBTQ identity, depression, and suicide.