Behavioral Health Associate 1

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
· Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.

· Ensure the well-being of patients and provide a positive, supportive and structured environment.

· Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

· Document timely, accurate and appropriate clinical information in patient's medical record.

· Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

· Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.

· May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.

· May obtain patient's vital signs, height and weight as assigned and document in patient record.

· Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.

· Engage patients in activities and interactions designed to encourage achievement of treatment goals.