"Community Health Advocates(CHA) are primarily responsible for assisting in delivery of services that address the social determinants of health, and bridge gaps between communities, individuals and providers. They provide patient advocacy, supportive care, and assistance to culturally diverse and socioeconomically disadvantaged patient populations to identify barriers to self-care and healing, decision-making, communication, and navigating the healthcare system. They assist patients in determining eligibility for organizational programs or other forms of assistance. They work closely with Registered Nurses, Social Workers, Care Coordinators, Dietitians and other members of the Care Management team, and consistently demonstrate high standards of ethical behavior, professionalism, sensitivity and confidentiality.
They also conduct community outreach and education and are responsible for managing programs in the community that promote, maintain, and improve individual and community health and assist individuals to adopt healthy behaviors."
- Community Advocacy